1. GENERAL INFORMATION
This document sets out the terms and conditions governing the use of the website. https://fisiosaludchamberi.es/ and the purchase of services on the same. The owner of the website is [Name of the Owner/Company], with address in [Address in Chamberí, Madrid], and contact email: [Contact email].
2. NATURE OF THE SERVICES
FisioSalud Chamberí offers professional physiotherapy and kinesiology services. Currently, the services available include:
Individual sessions of 60 minutes.
Individual sessions of 45 minutes.
Other services related to health and well-being that may be added from time to time.
We reserve the right to modify, add or remove services at any time in order to adapt our offer to the needs of our patients.
3. BOOKING AND PURCHASE PROCESS
By making a purchase or reservation through the website, the user declares to be over 18 years of age and to have the legal capacity to contract.
Confirmation: Once the payment or booking has been made, the user will receive a confirmation email.
Availability: The provision of the service is subject to the availability of specialised staff.
4. TERMS OF PAYMENT
The prices shown on the website include the corresponding taxes (VAT, if applicable according to the exemption for health services). Payment will be made through the secure platforms provided on the website.
5. CANCELLATION AND RESCHEDULING POLICY
Given the nature of health services and the organisation of the agenda:
Cancellations: You may cancel your appointment at least [24/48] hours in advance to be eligible for a refund or credit for the session.
No presentation: Failure to appear at the scheduled time without prior notice will entitle the centre to consider the session as completed, without the right to a refund.
Punctuality: If the patient arrives late, the session will end at the originally scheduled time so as not to prejudice the next patient.
6. DISCLAIMER AND HEALTH
The user undertakes to provide truthful information about their state of health before starting any treatment. FisioSalud Chamberí is not responsible for any complications arising from the omission of relevant clinical information by the patient.
7. DATA PROTECTION (DPVR)
In accordance with the General Data Protection Regulation, the user's personal data and clinical history will be treated with absolute confidentiality and under strict security measures, for the sole purpose of providing the healthcare service requested.
8. INTELLECTUAL PROPERTY
All the contents of the website (texts, logos, images) are the property of FisioSalud Chamberí or its licensors and are protected by intellectual property law.
9. MODIFICATIONS TO THE TERMS
FisioSalud Chamberí reserves the right to modify these Terms and Conditions at any time. The modifications will be published on this page and will come into force immediately.
10. APPLICABLE LAW
For any controversy that may arise, both parties submit to Spanish law and to the courts and tribunals of the city of Madrid.
